Shopping with Ava Greene should feel simple and secure from checkout to delivery. Here's how we handle payments.
How You Can Pay
- Cards: Visa, Mastercard, American Express, Discover, and Diners Club.
- Digital wallets: Shop Pay, PayPal, Apple Pay, and Google Pay.
We don't currently support Buy Now Pay Later or cryptocurrency payments.
All charges are processed in USD. If you're ordering from outside the United States, your bank may apply its own currency conversion or foreign transaction fees.
Keeping Payments Secure
Every transaction is encrypted with SSL technology and handled through trusted third-party payment gateways. We never store your full card details on our own servers.
We follow PCI DSS standards to keep your payment data protected. Look for "HTTPS" and a lock icon in your browser to confirm you're on a secure connection.
Billing Details
To complete a purchase, you'll need to provide accurate billing information, including:
- Full name
- Billing address
- Contact details
- A valid payment method
Incorrect billing details can delay or prevent your order from going through.
Order Confirmation & Authorization
You'll get an email confirmation with your order details as soon as your purchase goes through. All orders require payment authorization — if that fails, we reserve the right to cancel the order and let you know.
If your payment goes through but the item turns out to be unavailable, we'll notify you and refund you in full to your original payment method.
Payment Disputes
Notice an issue with a charge, or think something was billed incorrectly? Reach out at support@avagreene.com within 14 days and we'll look into it right away.
Refunds
Refund eligibility is covered in our Return & Refund Policy. Approved refunds are credited to your original payment method within 7 days of us receiving and approving your return.
Fraud Protection
We may review or hold any order that looks potentially fraudulent, and we may ask for extra verification before releasing it. Flagged orders can experience shipping delays or, in some cases, cancellation.
Third-Party Processors
Payments are processed through trusted partners such as Shopify Payments and PayPal, each with their own terms available at checkout. We're not responsible for issues that originate with these third-party services.
What We Can See
We never have access to your full card number. Once your order is complete, we can see your billing and shipping information, order details, and the last 4 digits of your card — nothing more. We don't sell or rent your payment information to anyone.
For more on how we handle your data, see our Privacy Policy.
Changes to This Policy
We may update this policy from time to time. Updates will be posted here, and continuing to use our site afterward means you accept the revised terms.
Store name: Ava Greene
Company name: MOAR BRANDS CORP.
Company number: 777566837BC0001
Company Address: 329 Howe St, Unit #998, Vancouver, BC, V6C 3N2, Canada
Email: support@avagreene.com
Contact Form: Click Here
Phone: +1 771-232-9268
Response Time: Our team typically responds within 24–48 hours on business days.
Customer Service Hours: Monday to Friday, 9:00AM to 6:00PM (PST)
Saturday and Sunday: Closed